Student Health and Wellness! mystudentplan provides health, prescriptions, dental, mental health care plus additional benefits for eligible students.

 

Green Shield Canada Everywhere Tool

You can get what you need anywhere, at home, college or on the go.

Green Shield Canada provides an online tool that makes it easy to access your Student Benefits Plan, submit claims and receive claim payments, and check coverage balances.

Manage your benefits through your computer or mobile devices.

Set up direct deposit to receive claim payments directly into your bank account.

Enter your complete address to activate direct billing with vision clinics and practitioners.

Find out what your benefits plan covers and check plan usage and balances remaining.

Submit pre-authorization forms and online claims and avoid the process of completing paper forms and mailing them.

Track the status and history of your claims, and get notified when a claim has been processed.

My Benefits Card

The faster and easier way to use your benefits without completing claims forms and waiting for cheques in the mail or direct deposit in your bank account.

By presenting your Benefits Card and your valid Student ID card, the service providers will send your claim electronically, the insurance carrier will pay the covered amount, and you only pay the portion not covered.

Direct billing is based on the service provider's billing practices and whether they are set up for direct billing.

How to get your Benefits Card

Complete the card generator form by proving your full name as it appears on the college files and your student ID number without letters. Download or print your benefits card to get direct billing.

Tips to ensure your Benefits Card work well for you:

  • Save your benefits card on your mobile to access it anytime.
  • Confirm with the service providers if they offer direct billing.
  • Present the benefits card when you are accessing benefits.
  • Identify the Plan Number and the Certificate Number listed on the card.
  • If you purchased family coverage, your dependents would use the student's card.
  • Enrollment is not guaranteed by having the Benefits Card, please confirm enrollment before using.

Green Shield Canada Everywhere Registration

Haven't registered yet? Registering is easy, simple, and only takes a few minutes. Make the most of your plan and register now!

Green Shield Canada Everywhere Tool - Registration page screenshot

1. Open the Online Tool

Registering is easy! Simply open gsceverywhere.ca/register on your web browser, enter your email address and confirm it, then click the Next button.

Green Shield Canada Everywhere Tool - Email client screenshot

2. Verify your Email

You will receive a verification code from donotreply@system.greenshield.ca at your email address.

Green Shield Canada Everywhere Tool - Provide code page screenshot

3. Provide the Code

Enter the 6-digit code on the registration page and click the Verify Code button. Once you get the verification, click on the Next button.

Green Shield Canada Everywhere Tool - Register Account page screenshot

4. Register your Account

Enter your member ID in the format of DSUyourstudentnumber-00, your date of birth, and the number of dependents on your plan (Only provide the number of dependents, if you purchased family coverage. Otherwise enter 0). Then, click on the Next button.

If the member ID is invalid, please reach out to your Benefits Plan Office at tmsu@mystudentplan.ca to confirm your enrollment in the plan.

Green Shield Canada Everywhere Tool - Enter mobile number page screenshot

5. Enter your Mobile number

Enter your mobile number and click on the next button.

You will need the mobile number to receive a verification code when you login.

Green Shield Canada Everywhere Tool - Enter direct deposit information page screenshot

6. Enter your Direct Deposit Information

Enter your banking details, checkmark the box at the end to authorize Green Shield Canada to deposit funds directly to your bank account and click the Next button.

If you do not want to set up direct deposit, simply click the Skip for Now link.

Green Shield Canada Everywhere Tool - Create password page screenshot

7. Create your Password

Create your password for your Green Shield Canada account and make sure you meet the criteria for password. Then re-enter the password and click on the Next button.

Green Shield Canada Everywhere Tool - One final step page screenshot

8. One Final Step

You will see your new email to log in on this page. Click on the Finalize Registration to complete the registration process.

Green Shield Canada Everywhere Tool - Login page screenshot

9. Login to GSC Everywhere

Use your email address and password to log in to your Green Shield account. For the security of your account, Green Shield Canada will send an access code to your phone, email or MS authenticator, select your preferred method and click the Continue button. Enter the access code to complete the login.

If you're having trouble registering or signing in, you can find help in the Green Shield Canada Support Centre

Submitting Online Claims

The online claims process is the quickest and easiest way to get your refund for the portion that is covered by your plan.

Green Shield Canada Everywhere Tool - Login page screenshot

1. Log in to GSC Everywhere

Open Green Shield Canada Everywhere Tool in your web browser or your GSC Everywhere app and log in with the username and password created.

Green Shield Canada Everywhere Tool - Start a claim page screenshot

2. Start a Claim

Once logged in to your account, Click on Submit a claim button on top right corner of your dashboard to submit a new claim.

Have your receipts and any supporting documents handy.

Green Shield Canada Everywhere Tool - Select type of claim page screenshot

3. Select type of Claim

In the Search field, enter the type of claim you are submitting or click in the field and select the name of the item or service by using the side scroll bar.

Note that the list of claim types available may include benefits not covered by your plan.

Green Shield Canada Everywhere Tool - Select Provider page screenshot

4. Select your Provider

If you see your provider listed, click on their name then Next Step link. If the name of your provider does not display, enter the phone number or business name or last and click the Search button.

If after searching the name of your provider displays in the results, click their name then Next Step link.

Green Shield Canada Everywhere Tool - Add Provider page screenshot

5. Add a New Provider

If your provider is not displayed in the previous step, click Add a New Provider button and enter as much information as you have available. Once finished, click Confirm Entry button then proceed to the next step.

Green Shield Canada Everywhere Tool - Select patient page screenshot

6. Select the Patient

In the drop-down menu, select the plan member for whom the claim is being submitted. If you purchased family coverage, your members will be listed.

Complete the Questions We Have to Ask section - Yes (Y) or No (N).

Green Shield Canada Everywhere Tool -  Add documents page screenshot

7. Add receipts or documents

Some claims can be submitted for immediate processing, some will require you to upload your documents.

If the claim can be processed immediately, you will be able to select your item or service, input the date, length of visit (if applicable) and total dollar amount charged.

Green Shield Canada Everywhere Tool - Review the information page screenshot

8. Review the information

Review all information to make sure it is accurate.

Green Shield Canada Everywhere Tool - Submit the claim page screenshot

9. Submit the Claim

Select the checkbox next to The Legal Stuff, then Click Submit button. The message "Claim complete. Here's your summary." will display indicating your claim was successfully submitted.

Submitting Paper Claims

The manual claims process could take 4-6 weeks to get reimbursed. You must download and complete the appropriate form, then mail it to Green Shield Canada.

Health Claim Form

Use this form to make a claim for expenses such as prescriptions, vision care, ambulance services, paramedical services, or medical equipment.

Dental Claim Form

Use this form to make a claim for dental expenses. You'll need the dentist to fill in some sections.

Submitting Paper Claims

1

Download and complete the appropriate claim form. Compile all receipts and supporting documents.

2

Mail all your claim documents to Green Shield Canada, you will find instructions on the form.

3

If your claim is approved, a cheque will be mailed to you. if your claim is denied, you will be notified by mail.

Note: You have 12 months from the date the eligible expense is incurred to submit manual claims to Green Shield Canada for consideration under your student plan.