Tyndale University

Student Health and Wellness! mystudentplan provides health, prescriptions, dental, mental health care plus additional benefits for eligible students.

 

Your Personal eProfile™ Tool

You can get what you need anywhere, at home, college or on the go.

Claimsecure provides an online tool that makes it easy to access your Student Benefits Plan, submit claims and receive claim payments, and check coverage balances.

Manage your benefits through your computer or mobile devices.

Set up direct deposit to receive claim payments directly into your bank account.

PhotoClaims app to take a picture of your receipts and immediately submit for reimbursement.

Find out what your benefits plan covers and check plan usage and balances remaining.

Submit pre-authorization forms and online claims and avoid the process of completing paper forms and mailing them.

Track the status and history of your claims, and get notified when a claim has been processed.

My Benefits Card

The faster and easier way to use your benefits without completing claims forms and waiting for cheques in the mail or direct deposit in your bank account.

By presenting your Benefits Card and your valid Student ID card, the service providers will send your claim electronically, the insurance carrier will pay the covered amount, and you only pay the portion not covered.

Direct billing is based on the service provider's billing practices and whether they are set up for direct billing.

How to get your Benefits Card

Set up you own personal Member eProfile account and download or print your benefits card to get direct billing.

Tips to ensure your Benefits Card work well for you:

  • Save your benefits card on your mobile to access it anytime.
  • Confirm with the service providers if they offer direct billing.
  • Present the benefits card when you are accessing benefits.
  • Identify the Plan Number and the Certificate Number listed on the card.
  • If you purchased family coverage, your dependents would use the student's card.

Your Profile™ Registration

Haven't registered yet? Registering is easy, simple, and only takes a few minutes.

eProfile Registration Page - Homepage screenshot

1. Open the Online Tool

Registering is easy! Simply open eprofile.claimsecure.com on your web browser and click the register button.

The Profile™ is the faster way to get your reimbursement. Make the most of your plan and register now!

Go to Your Profile™ Registration
eProfile Registration Page - Terms and Conditions screenshot

2. Terms and Conditions

You must read, understand, and agree with the terms and conditions before registering your Member eProfile.

Check the box at the bottom with the statement "I have read, understand and agree to the terms and conditions outlined". Click Next to continue.

eProfile Registration Page - Wellness Profile screenshot

3.Wellness Profile

Decide if you wish to create your wellness profile. The Wellness Profile is your opportunity to identify and receive educational material, coupons, and other information related to health topics of your choice. Click Next to continue.

eProfile Registration Page - Profile screenshot

4. User Profile

Provide your personal details, your name as it appears on the college files and your personal or school email. Enter the following information:

  • Group ID: 635957
  • Certificate Number: Your 6-digit Student ID followed by '00TY' (i.e. 12345600TY, please note there are zeros in front of the TY).

To finish your profile set up the security question used to log in or recover your password. Click Next to continue.

eProfile Registration Page - Banking Information screenshot

5. Banking Information

Complete the backing information to get direct deposit when you submit your online claims.

You can opt out of direct deposit and receive the claim payment in the form of a cheque in your mail. Click Next to continue.

eProfile Registration Page - Alerts and Notifications screenshot

6. Alerts and Notifications

Set up the alerts and notifications by completing the contact information and optional alert forms. Click Submit to finish registration.

Congratulations! You are registered. Log in to begin navigating your benefits.

To learn more about registering, you can visit https://myeprofile.ca and https://myeprofile.ca/learn-more to connect with instructional videos.

Download the Profile™ App

Access your plan information even when you are on the go, thanks to our Member eProfile eMobile app for Smartphones.

Apple Store
Google Play

Submitting Paper Claims

The manual claims process could take 4-6 weeks to get reimbursed. You must download and complete the appropriate form, then mail it to ClaimSecure.

Health Claim Form

Use this form to make a claim for expenses such as prescriptions, vision care, ambulance services, paramedical services, or medical equipment.

Download the Health Claim Form

Dental Claim Form

Use this form to make a claim for dental expenses. You'll need the dentist to fill in some sections.

Dental Claim Form

Submitting Paper Claims

1

Download and complete the appropriate claim form. Compile all receipts and supporting documents.

2

Mail all your claim documents to:

ClaimSecure Inc.
P.O. Box 6500 Station A
Sudbury, Ontario
P3A 5N5

3

If your claim is approved, a cheque will be mailed to you. if your claim is denied, you will be notified by mail.

We encourage all eligible students to submit online claims because it is the easiest and quickest way to get your reimbursement.

Quick links Opt Out

Fall Deadline
Submit your online Family Add-On, Opt-Out, or Opt-In applications by September 25th, 2024

Benefits Plan Office

Email: tyndaleplan@mystudentplan.ca
Address: 3377 Bayview Ave.
North York, Ontario M2M 3S4, CA

General Inquiries Line

Monday to Friday
from 8:00am to 7:00pm EST
Phone: 1-877-746-5566

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