The International Student Medical Plan mycanadaplan powered by Morcare offers comprehensive coverage for unexpected medical expenses associated with doctor visits and hospital stays.

 

Support

Have questions about the International Student Emergency Health Insurance Plan? We are here for you!

Contact Us

Your Student Service Coordinator is currently working virtually and is available to help you navigate your international student emergency health insurance plan. Please contact us via email or phone.

CSA Office
Concordia Students' Association - Office A207
7128 Ada Blvd
Edmonton AB T5B 4E4

Email us your inquiries about the Health and Dental Plan at:

concordiaplan@mystudentplan.ca

Call us to know more about your Health and Dental Plan at:

780-491-6243 or 1-877-746-5566 Extension 7239

In the event of an emergency, you or someone on your behalf must call mycanadaplan, Powered by Morcare to start the claim process and to make sure that you get the care you need. Toll-Free 1-888-985-1552.

Insurance Carrier

Concordia University of Edmonton - International Student Medical Plan - mycanadaplan Powered by Morcare

Organization: Concordia University of Edmonton

In case of an emergency dial 911 or contact mycanadaplan Powered by Morcare for assistance at:
Toll Free: 1-888-985-1552
For inquiries and claim support: mycanadaplan@gallivan.ca
Online Form: Contact Form

Emergency Assistance

If you are an international student enrolled in the International Student Medical Plan and are seeking emergency medical assistance, please email mycanadaplan@gallivan.ca.

If a student needs immediate medical attention, please advise them to call 911 immediately.

Contact mycanadaplan, Powered by Morcare for assistance at:
Toll Free: 1-888-985-1552

Student members are to always keep their Benefits Card for the International Medical Plan on them. It shows their Name, Policy Number and ID required for verification on the call and at a hospital or clinic, including emergency numbers.

Emergency Health Insurance Plan Frequently Asked Questions

Below you will find answers to the questions we get asked the most about the International Student Medical Plan – mycanadaplan, Powered by Morcare.

Students must contact mycanadaplan, Powered by Morcare, call center directly at 1-888-985-1552 to inquire about payment status and claims history details. All international claims, if not direct billed, should be submitted via email mycanadaplan@gallivan.ca

Your Concordia University of Edmonton Students' Association Student Benefits Plan Office or International Education Department does not have access to your claim's details.

Students must contact the CSA Benefits Plan Office for eligibility and/or enrolment status by emailing concordiaplan@mystudentplan.ca

Costs for emergency services are at an all-time high and show no sign of reprieve. Students studying abroad and on fixed incomes are especially susceptible to medical expenses, and the last thing they want to spend these fixed monies on is an unforeseen accident, or emergency medical occurrence while studying in Canada.

Considering these points, the Concordia University of Edmonton has worked to design and implement a reasonably priced emergency health insurance plan for a temporary coverage period while student studying in Alberta. This plan will assist students in dealing with unforeseen medical expenses that can arise as a result of emergency medical care, accident or illness and provide support while maintaining their educational goals.

With a mandatory plan, the insurance risk is spread over a larger number of students, thereby lowering the cost per student, making the fee in a range that is affordable to students. An individual international emergency health insurance plan can cost as much as 5 times the current student fee.

No although it is similar. Your international emergency medical insurance plan provides similar coverage to residents with provincial health care in that your emergency plan covers for emergency medical care, injury or accidents that are unforeseen while studying and residing in the province. Provincial health care in the province of Alberta provides coverage for doctor insured services under the province in the event of an emergency medical occurrence or physician visits.

The fees for the International Student Medical Plan will be assessed automatically by the institution at registration and is mandatory for a 4-month term while international are enrolled in their exchange term program. There is no opt-out option for this plan. Students who are studying in a program greater than 12 months are automatically assessed the fees for repatriation. This coverage is mandatory.