Student Health and Wellness

Group number: 159908
Certificate Number: Student ID
FAQ
Call Centre: 1-866-586-1010
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Student Health and Wellness! mystudentplan provides health, prescriptions, dental, mental health care plus additional benefits for eligible students.

Health and Dental Opt-Out Application

Deadline to submit applications
14 days from the official start date of your program.

Only new students or returning students whose anniversary of enrollment is the current month may apply to opt out of the Student Health and Dental Plan before the deadline.

Eligibility Criteria

There are 2 circumstances for Opting Out of the Student Health and Dental Plan:

1 New Students

Students starting an eligible program and qualifying for the plan who have comparable Health and Dental coverage from their parents, spouse, government, job, or band may apply by the applicable deadline.

The deadline is 14 days from the official start date of your program.

2 Returning Students

Returning Students enrolled in their anniversary of starting an eligible program and qualify for the plan who have comparable Health and Dental coverage from their parents, spouse, government, job, or band may apply by the applicable deadline.

The deadline is 14 days from the anniversary of the official start date of your program.

Deadline example for new and returning students:

If your program starts on September 6^th, you may submit an online application before September 19^th. If you miss the deadline, your next opportunity to Opt-Out would be next September.

Things to consider when thinking of opting out:

A parents' insurance plan will stop covering you if you are a part-time student over the age of 21 or a full-time student over the age of 25.
You can coordinate 2 benefit plans and increase your coverage up to 100%! Find out more Coordination of Benefits
What is in the best interest of my overall health and well-being?
Does my existing coverage meet all my needs?
The only time you can get back on this student plan is at the anniversary of starting your program (every year) OR within 30 days of losing your comparable coverage.

Opt-Out Audit

If your application has been chosen for an audit, you may be asked by email to provide documentation of your existing coverage to confirm that you are already covered with comparable Health and Dental Plan. Please do not email any documentation to our offices until you receive an email request.

Important notes:

If you started your program in a different month than the current one, your request to opt out will not be approved at this time. Your next opportunity to opt out would be the next anniversary of the start date of your program.
Alberta Health Care Insurance Plan (AHCIP) or The Student Plan is not acceptable as comparable insurance coverage.
Students with comparable coverage can choose to opt out of health, dental, or both.
The comparable coverage accepted could be from parents, spouse, work, government, or band.
Approval of the Students opt-out will result in the plan fee being refunded according to the school's policy. The Opt-Out result is a one-time process. This means students do not need to apply every term or year.
NO EXCEPTIONS will be made if the deadline is missed. It is the student's responsibility to pay the plan's mandatory fees, should they miss the applicable opt-out deadline.
Once you complete the opt-out form, you will receive an automated email confirmation. Please keep this email for your records as it is your only proof of submitting an opt-out request.

Steps to submitting a Health and Dental Opt-Out Application:

1 Student Information

Complete this section below providing true and correct information. Click NEXT.

2 Health Plan Opt-Out

Scroll down and check yes/no if you wish to opt-out of the health portion of the student plan. Provide the alternate insurance company name and policy number. Click NEXT.

3 Dental Plan Opt-Out

Scroll and check yes/no if you wish to opt out of the dental portion of the student plan. Provide the alternate insurance company name and policy number. Click NEXT.

4 Read and Agree to the Terms and Conditions

Click on the checkbox to indicate that you agree to the Terms and Conditions agreement. Click SUBMIT to finish your application.

5 Confirmation email

Check your email and verify if you have received the confirmation email.
If you do not receive this email, you must resubmit the form.

6 Application status

You will receive an email with the status of your application within 5 business days.

Add donotreply@gallivan.ca to your address book. Please do not reply to this email.

Questions? Please contact your Benefit Plan Office: students.association@norquest.ca

Health and Dental Opt-Out Form

Please complete all information on the opt out form and we will process your application as soon as we can.

Student Information

Student ID Number

Email Address

Confirm Email Address

First Name

Last Name

Date of Birth

Date Month Field Date Day Field Date Year Field

Phone Number

Phone Area Number Phone Local Number Phone Digits

Program Name

Program Start Date

Date Month Field Date Day Field Date Year Field

Required Direct Deposit Information

Please enter your financial institution's Transit Number, Institution Number, and Account Number. (*mandatory fields)

** Please do not enter any dashes or spaces **

Transit #

Institution #

Account #

Online Forms Deadline
Submit your online Family Add-On, Opt-Out, or Opt-In applications within 14 days from the start date of your classes.

Plan Card Generator
Generate your Benefits Card and use it where direct billing is available.

Prescription Search Tool
Find out if your prescription drugs are covered by the student plan.

Plan Claims
Learn more about submitting online or manual claims to get your refund.

Benefits Plan Office

Email: students.association@norquest.ca
Phone: 780-644-6250
Address: 1-114, 10215 108 Street NW, NorQuest College - Singhmar Centre for Learning.
Edmonton, Alberta T5J 1L6, CA

General Inquiries Line

Monday to Friday
from 6:00am to 5:00pm MST
Phone: 1-866-586-1010