Student Health and Wellness

Group number: 60867
Certificate Number: Student ID
FAQ
Call Centre: 1-866-586-1010
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Student Health and Wellness! mystudentplan provides health, prescriptions, dental, mental health care plus additional benefits for eligible students.

Flex your Plan Applications

Submit your flex health and dental plan application before the deadline.

Fall Application Period

August 1^st to September 29^th, 2025

Make sure to submit your form by September 29^th as the online form won't be accessible after that date.

Flex Plan Eligibility

There are 2 circumstances in which students enrolled in the Student Health and Dental Plan may flex their plan: (1) when they are starting the fall term, or (2) when they are new students.

Flex Plan Eligibility

How to Flex Your Plan

To flex your plan, you must meet the flex plan eligibility criteria and complete the online form before the applicable deadline.

Steps to Flex Your Plan

Things to consider:

Students can Flex their benefit plan only once during their program. Once their Flex plan is approved, it will remain in effect for a minimum of 2 years.
Student only can apply to go back to the Balanced Plan after the 2-year period. If they do not submit
Students who wish to Flex their plan and add family members, must first purchase the family Heatlh and Dental coverage.
Students and dependents must be enrolled in BOTH Health and Dental in order for a Flex application to be approved. If you are only wanting one plan for your family, the student must remain on the Balanced plan.
Approval of the Student Benefits Plan Flex Plan application will result in your plan choice being reflected on your insurance account after 45 days from the start of the term.
NO EXCEPTIONS will be made if the deadline is missed.

Add donotreply@gallivan.ca to your address book. Please do not reply to this email.

Questions? Please contact your Benefit Plan Office: macewanplan@mystudentplan.ca

The flex form is not accessible at this time.

The winter application period was from December 1^st, 2024 to January 31^st, 2025.

NO EXCEPTIONS are made if the deadline is missed.

Fall 2025: The online applications will open on August 1^st, 2025, and the application deadline is September 29^th, 2025. This deadline is for all eligible students.

Eligibility Confirmation

Confirm your eligibility to flex your Student Benefits Plan by completing the following questions.

Are you a new winter student who has been assessed the Health Insurance Fee and the Dental Insurance Fee on your student account?

You can only be assessed the Student Benefits Plan fees if you meet the plan eligibility criteria. Check the Student Benefits Plan Eligibility Criteria.

Yes

No

Have you been assessed the Health Insurance Fee and the Dental Insurance Fee on your student account?

You can only be assessed the Student Benefits Plan fees if you meet the plan eligibility criteria. Check the Student Benefits Plan Eligibility Criteria.

Yes

No

Are you a returning student who has not attended the fall term and has been assessed the Health Insurance Fee and the Dental Insurance Fee on your student account?

Yes

No

Have you ever flexed your Student Benefits Plan?

Yes

No

You meet the eligibility criteria to flex your Student Benefits Plan at this time.

The deadline to submit your health and dental flex application is September 29^th, 2025. After the deadline, the online form will not be available.

Complete the online form below to submit your application. Completing the questionnaire does not mean that your application is approved the Student Benefits Plan Office will confirm your eligibility and process your application.

You must be enrolled in both the Health and Dental Plan to flex your Plan. If you opted out of the Health or Dental Plan, you do not qualify to flex your plan.

You can Flex your benefit plan only once during your program. Once your Flex plan is approved, it will remain in effect for a minimum of 2 years and all future terms unless you would like to go back to the Balanced Plan.

Your flex plan option will not be reflected on your insurance account until 45 days from the official start date of the term.

Once you submit the Flex Your Plan form, you will receive an automated email confirmation. Please keep this email for your records as it is your only proof of submitting a flex plan request.

It appears you do not meet the criteria to flex your plan at this time.

If you have any questions, please initiate a chat by clicking on the right-bottom corner icon or contact the Benefits Plan Office by email at macewanplan@mystudentplan.ca or by phone at 587-881-2169.

It appears you do not meet the criteria to flex your plan at this time.

Students can Flex their benefit plan only once during their program. Once their Flex plan is approved, it will remain in effect for a minimum of 2 years and all future terms unless they would like to go back to the Balanced Plan.

If you have any questions, please initiate a chat by clicking on the right-bottom corner icon or contact the Benefits Plan Office by email at macewanplan@mystudentplan.ca or by phone at 587-881-2169.

Flex your Health and Dental Plan Form

Complete all information on the flex plan form and we will process your application as soon as we can.

Flex myBenefits

Should you choose to Flex your coverage, the selection you make will remain in effect for as long as you are enrolled in the Student Benefit Plan

Balanced Plan

(click for details)

No Action Required

Flex
Drug & Parameds
(click for details)

These are myBenefits

Flex
Vision & Parameds
(click for details)

These are myBenefits

Flex
Dental
(click for details)

These are myBenefits

You can only choose one option

Fall Deadline
Submit your online Family Add-On, Opt-Out, or Opt-In applications by September 29^th, 2025

Benefit Cards
Get your Benefits Card on your Benefits App and use it where direct billing is available.

Prescription Search Tool
Find out if your prescription drugs are covered by the student plan.

Plan Claims
Learn more about submitting online or manual claims to get your refund.

Benefits Plan Office

Email: macewanplan@mystudentplan.ca
Phone: 587-881-2169
Address: SA-109A, 10850-104 Avenue NW SAMU Building.
Edmonton, Alberta T5H 0S5, CA

General Inquiries Line

Monday to Friday
from 6:00am to 6:00pm MST
Phone: 1-866-586-1010

Flex Plan applications are now closed

Flex your Plan Applications

Fall Application Period

Flex Plan Eligibility

How to Flex Your Plan

The flex form is not accessible at this time.

Eligibility Confirmation

Are you a new winter student who has been assessed the Health Insurance Fee and the Dental Insurance Fee on your student account?

Have you been assessed the Health Insurance Fee and the Dental Insurance Fee on your student account?

Are you a returning student who has not attended the fall term and has been assessed the Health Insurance Fee and the Dental Insurance Fee on your student account?

Have you ever flexed your Student Benefits Plan?

Flex your Health and Dental Plan Form

Flex myBenefits

Benefits Plan Office

General Inquiries Line

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