Meet the mystudentplan Benefits App

An intuitive mobile app and web portal that allows you to access and manage your Student Benefits Plan while providing you with a better understanding of how to make the most of your benefits.

Access anytime and anywhere

Online presence 24/7 allows you to access services from any internet browser on your desktop, laptop, tablet, or smartphone.

Fully Responsive design

The website portal can render or display on all devices and screen sizes by automatically adapting to the screen.

Apple and Android platform

Download the App through the App Store or Google Play for complete access on your smartphone.

Features

mystudentplan Benefits App gives you easy access to your benefits information whenever you want.

Manage your benefits through your computer or mobile devices.

View your coverage details by categories: Health, Drug and Dental.

Verify if your prescriptions are covered by the plan.

Check plan usage and balances remaining.

Set up direct deposit and enter your complete address.

The App

Submit pre-authorization forms and online claims.

Track the status and history of your claims.

Customize your Dashboard with your most frequently used benefits.

Learn about additional insurance options.

Stay informed with notifications and alerts.

Download the mystudentplan Benefits App

Available for download September 1, 2024 from Apple Store and Google Play.

Check out the Claims section on the mystudentplan website for more details.

 

Screenshots

mystudentplan Benefits App gives you easy access to your benefits information whenever you want.

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How to Use your Student Benefits Plan

Step-by-step guide to get started with your plan.

Confirm Eligibility

Confirm you are enrolled in the Student Benefits Plan by reviewing your student account for health and dental insurance fees.

Know your Benefits

Understand your coverage details and plan limits by visiting your plan website or your Benefits Plan Office.

Create your Account

Starting September 1st, 2024, returning students can create an account and have complete access to all the features of the new app. New students must wait until the 45-day validation period is complete.

Get your Benefit Cards

Download your Benefit Cards for direct billing from the mystudentplan Benefits App.

Start using your Benefits

Book an appointment and present your Benefit Cards to get immediate coverage, only paying for the portion not covered.

Submit Claims

If your service provider is not set up for direct billing, the online claims process is the quickest and easiest way to get reimbursed for eligible expenses.

Frequently Asked Questions

Get answers to the most common questions about mystudentplan Benefits App

No, creating an account on mystudentplan Benefits App is not mandatory or required to complete your enrollment in the Student Benefits Plan. However, it is highly recommended to create an account to manage your benefits, check plan usage and balances remaining, or track the status and history of your claims anytime, anywhere.

Your Canada Life account will not be active after August 31st, 2024. After that date you cannot log in or create an account on the Canada Life website, you will use the mystudentplan Benefits App starting September 1st, 2024.

No, downloading the app for Apple Store or Google Play is another option to manage your benefits using your smartphone.

If you do not want to download the app, you still have access to mystudentplan Benefits App through your desktop, laptop, tablet or smartphone using an internet browser.

No, the coverage remains the same, the limits, percentage and benefits are not affected by this change.

mystudentplan Benefit App is a new mobile app and web portal that allows you to confirm benefits, check plan usage and balances, track the status and history of your claims, receive alerts and notifications, and more.

No, you cannot log into the Canada Life website after launching the mystudentplan Benefits App. You must register on mystudentplan Benefits App and log in to manage your benefits.

Yes, the claim history will be migrated from your Canada Life account to mystudentplan Benefits App. Once you complete the registration form and log in, the information will be available in the Claims section.

Canada Life will retain your information and data based on their privacy and data retention policies; this information can be viewed online at https://www.canadalife.com/privacy. You can make any privacy concerns, inquiries or requests through the Canada Life webpage.

Canada Life will delete your account and information in accordance with their privacy and data retention policies; this information can be viewed online at https://www.canadalife.com/privacy. You can make any privacy concerns, inquiries or requests through the Canada Life webpage.

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Contact Us

Our agents can provide you general support through email or phone regarding the mystudentplan Benefits App.

General Inquiries Line:

Phone: 1-877-746-5566 Ext. 7249

Email: info@mystudentplan.ca

Benefits Plan Office:

Our on-site Student Service Coordinators area available to assist you on navigating your Student Benefits Plan.

To learn about your student benefits plan, select your school, Student Association, or Union.