Important Notice for Students with Canada Life Accounts

Starting September 1st, 2025, students registered with a Canada Life account will no longer be able to log in using the existing Canada Life app or web portal. A new account must be created for the new Benefits Management Platform, which will retain the history of previous claims through Canada Life.

Meet the mystudentplan Benefits App

An intuitive mobile app and web portal that allows you to access and manage your Student Benefits Plan while providing you with a better understanding of how to make the most of your benefits.

Access anytime and anywhere

Online presence 24/7 allows you to access services from any internet browser on your desktop, laptop, tablet, or smartphone.

Fully Responsive design

The website portal can render or display on all devices and screen sizes by automatically adapting to the screen.

Apple and Android platform

Download the App through the App Store or Google Play for complete access on your smartphone.

Features

The new Benefits Management Platform gives you easy access to your benefits information whenever you want.

Manage your benefits through your computer or mobile devices.

View your coverage details by category: Health, Drug and Dental.

Verify if your prescriptions are covered by the plan.

Check plan usage and balances remaining.

Set up direct deposit and enter your complete mailing address.

The App

Submit pre-authorization forms and online claims.

Track the status and history of your claims.

Customize your Dashboard with your most frequently used benefits.

Learn about your additional insurance options.

Stay informed with notifications and alerts.

Screenshots

The new Benefits Management Platform gives you easy access to your benefits information whenever you want.

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How to Use your Student Benefits Plan

Step-by-step guide to get started with your plan.

Confirm Eligibility

Confirm you are enrolled in the Student Benefits Plan by reviewing your student account for health and dental insurance fees.

Know your Benefits

Understand your coverage details and plan limits by visiting your plan website or your Benefits Plan Office.

Create your Account

Starting September 1st, 2025, returning students can create an account and enjoy full access to all the features of our new app. New students starting in the fall will need to wait up to 60 days before registering.

Get your Benefits Card

Download your Benefit Cards for direct billing from the new Benefits Management Platform.

The previous Benefits Card generated on our website is no longer valid.

Start using your Benefits

Book an appointment and present your Benefit Cards to get immediate coverage, only paying for the portion not covered.

Submit Claims

If your service provider is not set up for direct billing, the online claims process is the quickest and easiest way to get reimbursed for eligible expenses.

Videos

We break down each step in simple, easy-to-follow videos. Let's get started!

How to Register

Registering in the new Benefits Management Platform is easy, simple, and only takes a few minutes.

How to Navigate

Understanding the menu selections will help you maximize your experience when navigating the app.

How to Submit a Claim

It only takes a few minutes to submit Health, Drug, or Dental claims.

Frequently Asked Questions

Get answers to the most common questions about the new Benefits Management Platform

No, creating an account on the new Benefits Management Platform is not mandatory or required to complete your enrollment in the Student Benefits Plan. However, it is highly recommended to create an account to manage your benefits, check plan usage and balances remaining, or track the status and history of your claims anytime, anywhere.

Your Canada Life account will not be active after August 31st, 2025 and you cannot log in or create an account on the Canada Life website. Starting September 1st, 2025, all your claims history will be moved, and you will manage your benefits from the new Benefits Management Platform.

No, if you prefer not to download the app from the Apple Store or Google Play to manage your benefits on your smartphone, you can still access the new Benefits Management Platform using an internet browser on your desktop, laptop, tablet, or smartphone.

No, the coverage, limits, percentages and benefits are not affected by this change.

mystudentplan Benefit App is a new mobile app and web portal that allows you to confirm benefits, check plan usage and balances, track the status and history of your claims, receive alerts and notifications, and more.

No, you cannot log into the Canada Life website after the launch of the new Benefits Management Platform. You must register on the new Benefits Management Platform and log in to manage your benefits.

Yes, claim history will be migrated from your Canada Life account to the new Benefits Management Platform. Once you complete the registration form and log in, your information will be available in the Claims section.

Canada Life will retain your information and data based on their privacy and data retention policies; this information can be viewed online at https://www.canadalife.com/privacy. You can submit any privacy concerns, inquiries or requests through the Canada Life webpage.

No, Canada Life will delete your account and information in accordance with their privacy and data retention policies; this information can be viewed online at https://www.canadalife.com/privacy. You can submit any privacy concerns, inquiries or requests through the Canada Life webpage.